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Return Policy  -  All sales are final and we will not accept returns or apply refunds.

Used Books - Used books should not be purchased or sold. Each book comes with a unique serial number that is to be used by the person who purchased the book only

System Requirements - Markstrat Online, Markops Online and Blue Ocean Strategy Simulation are compatible with Microsoft Windows 2000, XP and Vista. The software is not compatible with MAC's

Orders outside the Americas - Please contact licensing@stratx.fr if you are located outside North, Central or South America

Shipping and Handling: We will ship your manuals to any destination within the Americas using UPS. UPS does not ship to PO Boxes. If you have a delay in shipment due to weather, you should contact UPS directly. 

Orders placed before 1 pm EST are sent out that day, orders placed after 1 pm EST are shipped out the next business day. (Monday through Friday, not including holidays). You will receive an email with your tracking number when the order is sent. UPS is responsible for and provides the shipping quotes.

UPS Shipping options within the US and Puerto Rico:

  • Next Day Air - UPS Next Day Air service offers guaranteed next-business-day delivery to every address in all 50 states and Puerto Rico. The delivery time commitment depends on the destination.

  • Second Day Air - UPS 2nd Day Air service provides guaranteed on-time delivery to every address throughout the US (excluding intra-Alaska shipments) and Puerto Rico. This service is an economical alternative for time-sensitive shipments that do not require overnight or morning service and provides substantial savings compared to the rates for overnight air service.

  • 3 Day Select - The ideal mix of economy and guaranteed on-time delivery, UPS 3 Day Select guarantees delivery within three business days to and from every address in the 48 contiguous states. This service is the smart choice for time-sensitive packages on a cost-sensitive budget. - Ground

  • UPS Ground service provides prompt, dependable, low-cost ground delivery for all your routine shipments. For customers within the 48 contiguous states, UPS Ground reaches every address throughout the 48 contiguous states.(Approximately 5-10 business days)

UPS International Service

Approx. days to delivery

Approx. time of delivery

UPS Service

1-3 Business Days

Delivery typically by 8:30 or 9:00 a.m.

UPS Worldwide Express Plus

1-3 Business Days

Delivery by 10:30 a.m. or 12:00 noon

UPS Worldwide Express

1-3 Business Days

Delivery by end of day

UPS Worldwide Saver

2-5 Business Days

Delivery by end of day

UPS Worldwide Expedited

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